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Security

The personal information you provide to join http://www.doctorsnatural.co.uk is protected by encryption, so it cannot be read as it is transmitted over the Internet. The encrypted data are transmitted using a secure socket layer (SSL) connection (a Netscape browser standard, adopted by Microsoft for their Internet Explorer and by some other browsers).

Look for one or more of these "secure connection" indicators on your browser:

  • A security alert window tells you that you are about to use a secure connection. Some browsers let you choose whether to display this window.
  • An SSL icon shows when you're in a secure connection:
    1. A symbol of an open padlock changes to a closed padlock when you're in a secure connection.
    2. A symbol of a "broken key" icon is replaced by an unbroken key.
    3. A blue line runs across the top of the content window.
  • The web site's address changes to one that begins with "https" (check for the "s").

    The encrypted data go to a secure site, where your information is stored on a private computer that is not directly accessible via the Internet. At the secure site, your credit card number is validated and your membership information is kept in restricted access files. More information about our policies for protecting your personal data can be found on our Privacy Policy

    Security of access:

    Security checkpoints are set up as part of your subscription process. You are asked to establish a password and create a security check question that only you can answer.

    Important

    Keep your password secret and don't forget it!

    When you log on, you'll be asked to enter your password to protect the security of your access to www.doctorsnatural.co.uk If you want to change your password or other subscriber information, you'll be asked to answer the security check question. You can change your password and your security check question at any time through your Account Profile.

    Payments and Credit Card Security Policy:

    1. We are using world wide acknowledged Optimal Payments LTD. for credit card processing of all Doctor's Natural orders. Please, visit the company's website: Optimal Payments for further information about their services.
    2. You acknowledge and agree to follow the security procedures in the disclosure and storage of the information, which you might give to doctorsnatural.com and Optimal Payments
    3. You acknowledge and agree to pay for our products using a valid credit card or other forms of payment which we may specify on our web site.
    4. With all services, payments are required in full.
    5. Doctor's Natural do not store your credit card details any such information is maintained by Optimal Payments LTD for your security.
    6. All credit and debit cards used for payment of our products are subject to validation and authorisation checks by the card issuer. If the card issuer refuses to authorise your payment, we will not be responsible or liable for any non-delivery or delay. We are not obligated to inform you of the refusal.
    7. You acknowledge and agree that you are fully and entirely responsible for all activities which occur during payment procedure, including paying any amounts billed to your credit card by a third party which were not authorised by you.
    8. We are not responsible for change of information required on the web site for credit card processing.
    9. In the case of unauthorised card use, you must notify your card provider in accordance with its reporting procedures and as per your contractual agreement with them.
    10. All the prices are subject to change without notice at any time and we will not be liable to you or anyone else including third-parties for changing any prices.
    11. After termination of your subscription prior to the end of the applicable period, you, as a client agree that all charges and fees assessed by us are non-refundable.

      We invite you to contact us if you have questions about this policy. You may contact us by mail at the following address:

      Doctor's Natural
      45 Welbeck Street
      London W1G 8DZ
      United Kingdom

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